Japanese Privacy Policy >>>

Privacy Policy

AKATSUKI LLC (hereinafter referred to as the “Company”) recognizes the importance of personal information obtained through the website operated by the Company and through the Company’s business activities. The Company complies with the Act on the Protection of Personal Information and other applicable laws, regulations, and guidelines, and handles personal information appropriately in accordance with the following policy.

1. Business Operator Information

Business Name: AKATSUKI LLC
Representative: Masakazu Nakajima
Address: Win Aoyama Room 527, 2-2-1 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Email: info@akatsuki-global.com
Telephone: +81-3-6161-3139

2. Definition of Personal Information

For the purposes of this Policy, “personal information” means information that can identify a specific individual by name, company name, address, telephone number, email address, or other descriptions.

It also includes information that can be readily cross-referenced with other information to identify a specific individual.

3. Personal Information We Collect

The Company may collect the following types of personal information:

  1. Name and phonetic spelling of name
  2. Company name, organization name, department, and job title
  3. Address and business location
  4. Telephone number and email address
  5. Details of inquiries, business discussions, and quotations
  6. Ordered products, purchase history, contract details, and delivery information
  7. Information relating to billing, payment, and receipt of funds
  8. Attached documents, drawings, images, and product information
  9. Requested products or services, budget, and intended implementation schedule
  10. Website browsing history, access date and time, IP address, browser information, device information, cookies, and similar information
  11. Any other information necessary for the provision of the Company’s services

When credit card payment is used, card information may be managed by a payment service provider, and the Company may not directly retain card numbers or similar information.

4. Methods of Collecting Personal Information

The Company collects personal information by lawful and fair means, primarily through the following methods:

  1. Inquiry forms on the Company’s website
  2. Product orders, membership registration, and quotation requests
  3. Telephone, email, postal mail, and exchange of business cards
  4. Business meetings, contracts, exhibitions, and events
  5. Lawful provision by business partners and other transaction counterparties
  6. Website browsing information obtained through cookies and similar technologies
  7. Publicly available corporate information, websites, business directories, and similar sources

5. Purposes of Use of Personal Information

The Company uses collected personal information for the following purposes:

5-1. Responding to Inquiries and Quotation Requests

  1. Responding to inquiries, consultations, and requests for materials
  2. Preparing and sending quotations, proposals, contracts, and related documents
  3. Scheduling business meetings, consultations, and on-site surveys
  4. Providing information on products, services, pricing, delivery schedules, and related matters
  5. Identity verification and communication

5-2. Wholesale and Import/Export of Commercial Food Products

  1. Receiving orders for, selling, and shipping farmed tuna, farmed eel, Japanese matcha, Indian tea, and other products
  2. Confirming inventory, delivery schedules, shipping methods, freight charges, and related matters
  3. Managing recurring procurement agreements
  4. Billing, payment processing, and confirmation of payment
  5. Product quality control, lot management, and traceability
  6. Procedures required for import/export, customs clearance, quarantine, and logistics
  7. Handling product incidents, returns, exchanges, and complaints
  8. Providing information on new products, stock arrivals, price revisions, and related matters

5-3. Bio-Toilet and Environmental Equipment Business

  1. Confirming installation conditions, number of users, power supply, water supply and drainage, and related requirements
  2. Conducting on-site surveys, selecting equipment models, and performing installation work
  3. Preparing quotations and proposals, entering into contracts, and managing construction work
  4. Maintenance, inspections, and servicing
  5. Communication and coordination with municipalities, companies, facilities, and other relevant parties

5-4. Store Design, Interior Construction, and Stone Spa Facility Construction

  1. Confirming property, building, and construction conditions
  2. Conducting on-site surveys, planning, design, and estimation
  3. Carrying out interior, equipment, electrical, air-conditioning, plumbing, drainage, and related construction work
  4. Schedule, safety, and quality management
  5. Coordination with partner companies, contractors, and materials suppliers
  6. Post-handover maintenance, repairs, and additional work

5-5. Overseas Business Expansion Support

  1. Overseas market research, competitor research, and price research
  2. Introducing local companies, distributors, and prospective business partners
  3. Supporting overseas business negotiations, sales channel development, and import/export operations
  4. Providing interpretation, translation, and multilingual document preparation
  5. Coordinating with local professionals, logistics companies, customs brokers, and other relevant parties
  6. Communicating with entities in target countries, providing information, and transferring necessary information

5-6. Website and E-Commerce Website Development

  1. Planning, structuring, designing, and developing websites and e-commerce websites
  2. Configuring domains, servers, systems, and related infrastructure
  3. Building websites and systems using WordPress, WooCommerce, Shopify, and similar platforms
  4. Configuring product listings, payment, delivery, and membership functions
  5. Producing photographs, videos, written content, translations, and related materials
  6. Providing post-launch maintenance, updates, access analysis, and improvements
  7. Publishing work as part of the Company’s portfolio, but only where prior consent has been obtained

5-7. Service Improvement and Information

  1. Improving the Company’s products and services
  2. Analyzing usage and website access
  3. Providing information on new products, services, events, campaigns, and related matters
  4. Conducting surveys
  5. Responding to unauthorized use, nuisance conduct, and security issues
  6. Taking action in accordance with laws, regulations, terms, and contracts

6. Changes to the Purposes of Use

If the Company changes the purposes of use of personal information, the change will be made only to the extent reasonably related to the previous purposes, and the revised purposes will be published on the Company’s website or by other appropriate means.

7. Provision of Personal Information to Third Parties

The Company will not provide personal information to a third party without the individual’s consent, except in the following cases:

  1. Where required by law
  2. Where necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent
  3. Where particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the individual’s consent
  4. Where cooperation is required in the performance of duties prescribed by law by a national government body, local government, or other public institution
  5. Where information is provided to a contractor to the extent necessary to achieve the stated purposes of use
  6. Where information is provided in connection with a business succession, merger, company split, business transfer, or similar transaction
  7. Where otherwise permitted by law

8. Outsourcing the Handling of Personal Information

The Company may outsource the handling of personal information to external service providers to the extent necessary to achieve the purposes of use.

Such service providers may include the following:

  1. Delivery companies, warehouse operators, and logistics companies
  2. Payment service providers and financial institutions
  3. Website, server, and system operators
  4. Web development and maintenance companies
  5. Partner companies involved in interior work, equipment, design, and construction
  6. Partner companies providing interpretation, translation, overseas research, and related services
  7. Customs brokers and import/export service providers
  8. Tax accountants, judicial scriveners, administrative scriveners, attorneys, and other professionals

The Company selects contractors appropriately and supervises them so that personal information is properly managed, including by entering into agreements where necessary.

9. Provision of Information to Third Parties Located Outside Japan

For the purpose of providing overseas business expansion support, import/export services, overseas business negotiations, international delivery, or other related operations, the Company may provide personal information to companies, local partners, logistics providers, customs brokers, professionals, and other entities located outside Japan.

In such cases, the Company will take appropriate measures in accordance with applicable laws, including providing necessary information and obtaining the individual’s consent where required.

The relevant countries or regions may include the UAE, India, the Philippines, Myanmar, Vietnam, Mongolia, China, and other regions in which the Company provides services.

10. Security Control Measures

To prevent leakage, loss, damage, unauthorized access, alteration, or other misuse of personal information, the Company implements the following security control measures:

  1. Establishment of internal rules regarding the handling of personal information
  2. Limiting personnel authorized to handle personal information
  3. Appropriate management of accounts and passwords
  4. Setting access permissions
  5. Use of security software, firewalls, and similar safeguards
  6. Encryption of communications
  7. Appropriate storage of documents and data containing personal information
  8. Appropriate selection and supervision of contractors
  9. Appropriate deletion or disposal of personal information that is no longer required
  10. Establishment of procedures for reporting and responding to data breaches and similar incidents

11. Use of Cookies and Similar Technologies

The Company’s website may use cookies and similar technologies to improve convenience, understand usage, improve services, and measure advertising effectiveness.

Information collected through cookies may include pages viewed, date and time of access, device information, browser information, IP address, and similar data.

Cookies alone do not ordinarily directly identify an individual by name, email address, or similar information.

Users may reject or delete cookies through their browser settings. However, disabling cookies may prevent some functions of the Company’s website from operating properly.

12. Access Analytics Tools

The Company’s website may use Google Analytics and other access analytics tools to analyze website usage and improve services.

These tools may use cookies and similar technologies to collect information about website browsing activity.

Please refer to the terms of use and privacy policies of the relevant service providers for information on the data collected and how it is handled.

13. External Services and Payment Services

The Company’s website may use the following external services:

  1. Credit card and other payment services
  2. E-commerce systems such as WooCommerce and Shopify
  3. Delivery, inventory, and order management services
  4. Google services such as Google Maps and Google Fonts
  5. Video services such as YouTube
  6. Social media services such as Instagram, Facebook, and X
  7. Spam and abuse prevention services such as reCAPTCHA
  8. Email delivery, online meeting, and cloud services

When these services are used, browsing information, device information, cookies, and similar data may be transmitted to the relevant service providers.

Users should also review the terms of use and privacy policies of the relevant service providers.

14. Social Media and Links to External Websites

The Company’s website may contain links or sharing buttons to social media services and other external websites.

The privacy policies of the relevant external websites apply to the handling of personal information on those websites.

The Company assumes no responsibility for the handling of personal information on external websites.

15. Retention Period for Personal Information

The Company retains personal information for the period necessary to achieve the purposes of use or for the period required under applicable laws, contracts, accounting, or tax requirements.

Personal information that is no longer required will be deleted or disposed of by appropriate means.

16. Requests for Disclosure and Other Actions

In accordance with applicable laws, an individual may make the following requests regarding personal information held by the Company:

  1. Notification of the purposes of use
  2. Disclosure of personal information or records of provision to third parties
  3. Correction, addition, or deletion of information
  4. Suspension of use or erasure
  5. Suspension of provision to third parties

To make a request, please contact the inquiry desk listed at the end of this Policy.

The Company may request identification documents or other materials to verify the identity of the person making the request.

The Company may be unable to comply with a request where it is not legally required to do so, where compliance may harm the rights or interests of the individual or a third party, or in other circumstances permitted by law.

17. Personal Information of Minors

If a minor uses the Company’s services and provides personal information, the minor should obtain the consent of a parent, guardian, or other legal representative where necessary before providing such information.

18. Response to Personal Information Breaches and Similar Incidents

If a leakage, loss, damage, or other incident involving personal information occurs or is suspected, the Company will promptly investigate the facts and take necessary measures to prevent further damage, identify the cause, and prevent recurrence.

Where required by law, the Company will report the incident to the Personal Information Protection Commission and notify the affected individuals.

19. Changes to This Policy

The Company may revise this Policy in response to amendments to laws and regulations or changes to its business activities or services.

The revised Privacy Policy will take effect when posted on the Company’s website.

If a material change is made, the Company will provide a clear notice on its website.

20. Contact Information

For inquiries regarding the handling of personal information, requests for disclosure and other actions, complaints, or consultations, please contact the following:

Business Name: AKATSUKI LLC
Person Responsible for Personal Information Protection: Masakazu Nakajima
Address: Win Aoyama Room 527, 2-2-1 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Email: info@akatsuki-global.com
Telephone: +81-3-6161-3139
Business Hours: 10:00–17:00 on weekdays, excluding Saturdays, Sundays, public holidays, and the year-end/New Year holiday period
Established: October 10, 2025
Last Revised: October 10, 2025